How to contact PayPax customer support for any type of issue?
Customer support is a range of customer services to assist customers in making cost effective and correct use of service, product or webstore. It includes helping customers with planning, training, troubleshooting, maintenance, upgrading, disposal and making use of a service. The richness of customer service shows how much of a supportive and qualified company you are dealing with. PayPax has always proved its loyalty and faithfulness to its customers and its customer support too is no exception.
If you’re facing an issue with PayPax, whether it is related to technical issues or else, what do you do? We’ve got a few ways for you to submit a ticket to our customer support team.
See also: A full review on PayPax
How to contact PayPax customer support?
There are a number of easy and accessible ways you can reach PayPax customer support desk without much trouble. Here are some of the easiest of them:
Through live chat
This is the most convenient option for most users since it’s the most readily available. PayPax support team can be easily reached through the chat box icon from the right bottom of the home page as shown below. Supporters are online 24/7 to help you out with any type of possible issue. This is actually the most convenient way to try and resolve your issue since it takes the minimum amount of time, any hour of the day. For this purpose we hire a team of supporters who are at service day and night, so if you are located in a different place and different time zone, there is no need to worry since PayPax takes care of it all.
Through ticket
Submitting a ticket is also another easy way to resolve your possible technical or financial issues. A ticket can also be used for invoicing and receipt sending purposes. To submit a ticket through PayPax, simply log in to your dashboard and click “Support center” from the left menu of your dashboard. In the opened page click “Tickets” and “Create a new ticket” if you wish to contact our support team, send or receive an invoice, etc.
Through our official social media accounts
As a young and techy brand, PayPax is active and has a platform in almost every social media channel, including Instagram, Youtube, FaceBook and Twitter. Following PayPax on social media will help you find out about the latest news and updates on the platform and watch lots of exciting and useful tutorials which can help you have a hassle free experience of working with the system. In addition, in case of any possible issues or questions, you can always leave us a comment or direct message us through the aforementioned platforms as addressed below.
How can PayPax help you?
Remember, PayPax customer support team is always here to help. Our users’ experience on our platform is a top priority and we would love it if you reached out and let us know if you have questions or concerns about:
General questions and disputes
It’s quite common for those who are new to a system to face certain technical issues or have difficulties because of not having enough information about the mechanism and policy of a system or corporation. So if you are one of those, feel free to contact us through one of the above options and get your answer right after.
Deposit / withdrawal issues
The process of deposits and withdrawals on PayPax is not done manually and it has lowered the possibility of technical issues to a huge extent, but there are still chances you have questions about the whole process or send funds to the wrong address, etc. in this case too, you can contact us through one the above options to get your problem resolves in a matter of seconds.
Fake accounts and scams
Social media platforms are popular among crypto enthusiasts but unfortunately, more and more people have been getting scammed through fake social media accounts and support emails during these years and with the growth in the values of crypto assets. For first, we hope you never get caught up in any such issue by keeping an eye open for suspicious emails and messages not owned by the official PayPax team. However, PayPax won’t leave you in times of difficulty and hardship if anything as such happens to you, so don't hesitate contacting us and calling for help.
Account verification
Many PayPax users will want to verify their accounts for it brings them lower fees and overall higher security. Verifying a PayPax account is a simple process. By requesting for verification and sending merely a couple of accessible documents, you can easily verify your account within a few working hours and enjoy the wonderful outcome, easier access, lower fees and higher security. You can place a request for your account verification through your personal PayPax account’s dashboard and the support team will deal with your request in a few working hours.
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