You can provide information on your identity to expand limits through PayPax online payment. This information is necessary to process your transactions, protect you from identity thefts, requests for a new password in case you forget or lose it. We may also ask you some questions in order to check the security of your account.
Identity documents provide you with security in time of using customer services and also help us improve our products and services. All contact information is collected on servers located in the EU.
Something that you have to keep in mind is that in case of any suspicious activities such as money laundering, renting account, .... , customer documents will be provided only for legal authorities. All transactions in the system are checked for non-participation in terrorist activities by residents of any country, the IP of which was registered in the system. On the other hand, you can be sure that neither your documents nor your personal details like name, email or phone number will be available to other users.
As we said above, all the documents and information you provide will not be revealed to third parties without official request.
Another point is that PayPax is not responsible for the consequences that have arisen in any case of customer disclosure of information about his/her account. Also our system is allowed to see reports on the customer activity and has the right to block account whether any suspicious activity has been done or if we find out that the account is related to fraud .
All your correspondence with technical experts of the PayPax system is maintained in the records of your account. This is necessary to monitor the quality of services we provide for our customer.It can also help us to find out fraud and risk customers.